The COD (Cash on Delivery) charge is a small security fee collected in advance to confirm your order and reduce fake or unverified orders. This amount is refundable only if the delivery partner fails to deliver the order or if the user cancels during the confirmation call.

Note: If the user refuses to accept the order at the time of delivery, the paid security fee will not be refunded.

• Report within 24 hours of delivery via call (6290808128), WhatsApp (7003883406), or email (info@digitalarcade.in).
• Fill the Refund & Replacement form on our site → Refund & Replacement.
• Keep an unboxing video as proof for smooth claims.
• Products must be unused, in original condition, with packaging/accessories.
• Once approved, we’ll share a return shipping label; courier pickup will be arranged.
• Refund/replacement is processed after quality check; replacement delivery in 3–5 days.

• Cancel/edit order within 8 hours of placement (before dispatch) via website, call, WhatsApp, or email.
• Refunds are credited within 24 hours after cancellation approval.
• For missing parcels, contact support@digitalarcade.in to help trace your order.

Yes, all products listed on digitalarcade.in are 100% genuine and sourced directly from Brand & Authorized Stuckists. Each item is tested to ensure quality and performance before dispatch.

Absolutely. digitalarcade.in is a verified and secure e-commerce platform trusted by thousands of customers across India. We have been proudly serving customers since 2018, delivering authentic electronic products at competitive prices. Our platform is backed by safe payment gateways, prompt customer support, and reliable shipping services.

For added confidence, you can explore genuine customer reviews, check our Google ratings, and view live video demonstrations of select products on our platform. Transparency and trust are at the core of everything we do.

Once your order is shipped, you will receive a tracking link via email and whstsapp. You can also track your order by logging in to your account and visiting the “My Orders” section.

To return or replace a product, please follow these steps:

1. Report the issue within 24 hours of receiving the product via call (6290808128), WhatsApp (7003883406), or email (info@digitalarcade.in).
2. Fill out the Refund & Replacement form available on our website: Refund & Replacement.
3. If the product is eligible for return/replacement, we will send you a return shipping label via email, and our courier partner will arrange a pickup.
4. Ensure the product is unused, in its original condition, and includes all packaging and accessories.
5. Once the product passes a quality check at our warehouse, the replacement will be processed within 2 days and delivered in 3-5 working days.

Warranty details vary by product and brand. Each product page mentions the applicable warranty—either brand warranty or Digital Arcade’s in-house warranty, as specified.

We accept:

• Credit/Debit Cards
• UPI & Wallets
• Net Banking
• Cash on Delivery (COD)

EMI options are available on select credit cards and through supported EMI partners, subject to eligibility.

During checkout, enter your valid promo code in the “Apply Coupon” section. If applicable, the discount will be automatically applied to your total. Please check the coupon's terms and conditions before applying.